Frequently Asked Questions (FAQs)
HOW DO I FIND A DEALER TO PURCHASE WINDOW TREATMENTS?
The "Find A Dealer" button on the upper right side of the screen is a great way to locate one of our valued partners in business. You can specify the number of miles from the zip code center and the number of dealers you would like to see within that mileage radius. You can view their information or even go further and click on their personal page within our web site to learn more about their business.
HOW LONG IS THE PRODUCTION TIME?
All of our products are truly custom products and not pre-fabricated in any way. When you work with one of our dealers they will place the order with us. Production time varies by product type. Our custom drapery workroom produces everything from pinch pleated draperies to cornices to pillows. In our custom shutter department we produce many specialty shapes that require additional time. All of our custom products are made in West Lafayette, Indiana.
What does custom made mean?
Custom means it’s made specifically to fit your window or interiors instead of a standard size. The product is unique to you and your home. The best part about working with a design professional is that they will guide you in the right direction, depending on the functionality requirements and design aesthetics that fit your needs.
How to clean treatments?
This varies by product, but the cleaning information is within the installation instructions for your product. This is also located on each product page.
What’s my warranty?
The Product Warranty for all Lafayette products is shown in the Warranty and Registration page.
You can register your products by completing the on-line registration form on the Warranty and Registration page.
How do I get repair parts?
Contact a dealer in your area.
What products are eco-friendly?
Refer to the Eco-Friendly & Energy Efficiency page under Design Considerations.
Does it require an account to be able to purchase product?
Lafayette Interior Fashions is a to-the-trade supplier, selling to interior design professionals and window covering specialists.
There is also an Become A Dealer Form that can be submitted to our Credit Department.